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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      56% would recommend to a friend

      (2,932 total reviews)
      avatar

      Devin McGranahan

      49% approve of CEO

      48% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Career opportunities

      3.0

      Senior management

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,932 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      1.0
      Aug 22, 2019

      Business development manager at Western Union Business Solutions

      Business development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      It still give you the pay cheque on time.

      Cons

      Terrible company with no team work. The old dudes are keeping everything to themselves and playing on politics. Poor products and offerings to business clients that do not bring any value. But the sales and Presales are getting complains and warnings for not meeting the target. New sales and Implementation Analyst turn over is crazy high. Over 70% won't stay for over a year.

      avatar
      Western Union Response
      6y
      We’re sorry to hear of your comments as your experience does not align with our values. We take employee feedback seriously and work to create a culture where employees can share ideas and voice their concerns. Additionally, it is a very transformative time at WU, changing the way we work to deliver a better customer experience and drive growth for the company. With change comes a shared responsibility to continuously improve our collaboration, communication, and culture. At WU, we also understand the impact that our leaders have across the organization, so your thoughts are critical for us to help ensure we are effecting positive change across our organization. We will share your feedback with the appropriate teams.
      2.0
      Nov 2, 2018

      New Leadership - Lack of Knowledge

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      No Pros after change in Management

      Cons

      Lack of Knowledge , Strategy , Discipline & Moral Resources are being judged and offered promotions in one direction On the other side, an entire set of incompetent so called leaders was brought on board. Onsite complements offshore and vice versa on the stupidity.

      avatar
      Western Union Response
      7y
      We have read your feedback regarding management at WU. At WU, We are constantly working to ensure that our employees receive the necessary training and guidance from their leaders. We also strive to allocate resources and provide opportunities equally, based on contribution, skills, and experience. We assure you that we are committed to providing trainings for our management teams so they can best support their employees.
      2.0
      Jan 15, 2018

      Bureaucracy

      Aml compliance officer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Multicultural environment, possibility to understand what is to work in a corporation, good mark in the CV as to have worked for a world well-known company.

      Cons

      Bureaucracy is the key word. Salary offers are not competitive anymore. Misleading job advertisement descriptions. Company's huge, thus, you are so small that employer and direct manager does not really care whether you leave or not - you will be quickly replaced. No intentions to combat the huge employee turnover. Seen a lot of hired colleagues that were overqualified (they thought to be doing slightly different tasks) and soon left the job.

      avatar
      Western Union Response
      7y
      We love to see you note our multicultural environment as a pro! We are passionate about creating a diverse and inclusive workplace. We appreciate your thoughts regarding our internal processes. We are dedicated to implementing thoughtful work streams to help us grow and remove some of the roadblocks to decision making. Thank you for writing a review.
      Viewing 199 - 201 of 2,932 Reviews
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      Glassdoor has 3,789 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.