Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

56% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Business Analyst (25)

What are the pros of working at Western Union according to real employee reviews?

"I felt that my compensation was fair and the benefits were good." ((in 217 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 201 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good environment and culture" ((in 132 reviews)); "Good salary and esxpections of work" ((in 124 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 87 reviews)); "Poor Leadership and path on the direction for the future" ((in 79 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 57 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "poor communication and oversight of issues" ((in 22 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

56% would recommend to a friend

(2,931 total reviews)

Devin McGranahan

49% approve of CEO

48% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Career opportunities

3.0

Senior management

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,931 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Dec 4, 2019

Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good to have this brand in your resume

Cons

Be ready to do whatever your boss want, may be coffee, food from outside office. If you say no to them, you will get a pink slip

Western Union Response

We appreciate you taking the time to leave a review and are glad that you feel that the skills you are developing in your role will help you in your career. We have read your feedback regarding our management team and are disappointed to hear of your perspective. We care about each employee are we’re committed to fostering a culture where employees can share their concerns and constructive feedback. If you’d like to discuss your concerns further confidentially, we encourage you to email us at careers@westernunion.com.

1.0

Nov 21, 2019

Bad company management

Associate engineer

Recommend

CEO approval

Business Outlook

Pros

Nothing to say dont join

Cons

Lay off hire fire easily

Western Union Response

We are disappointed to hear about your experience during your time at Western Union. As we continue to evolve our company, we are coming from a position of steady growth, and we can realize much more by changing the way we work, to ensure we retain and build on our strength as a leader in cross-border, cross-currency money movement. Given our globally-minded nature, we’re also constantly reviewing key considerations for where our jobs should be located and the demand for the roles we need to continue being a business leader. We will share your comments with our respective teams to help influence positive change. We wish you the best on your career journey.

2.0

Sep 22, 2019

Strange example of the financial company

Risk management

Recommend

CEO approval

Business Outlook

Pros

Company to get corporate experience

Cons

Poor tone from the top causing no alignment between senior management and the rest. Artificial transformation vision announcements and unrealistic promises lead by small group of individuals. No promotions or raises.

Western Union Response

We appreciate your review although we’re disappointed to hear of your experience with senior leadership. We welcome you to share additional feedback through our confidential email: careers@westernunion.com, or use our WU Listens monthly survey to provide real-time improvement ideas for our leadership team. We are listening, and together, we want to help employees understand and drive ahead for success.

Viewing 196 - 198 of 2,931 Reviews

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Jobs at Western Union

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Wien

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