Western Union reviews

3.4

56% would recommend to a friend

(2,930 total reviews)
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Devin McGranahan

49% approve of CEO

48% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,930 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Oct 12, 2020
Recommend
CEO approval
Business Outlook

Pros

Salary, benefits and work-life balance.

Cons

An environment that limits connection and creativity, but encourages treachery, deceit, sniping and negative competition amongst its staff. One of the worst environments I'd worked in.

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Western Union Response
5y
First, we thank you for 10+ years of hard work at Western Union. We’re pleased that you mentioned salary, benefits, and work-life balance as pros. However, we are sorry to hear about your experience with the work environment. We do our best to foster a culture where employees can collaborate and feel supported with the work they are doing. We understand that management can have a significant impact on our employees, and believe that everyone in our community deserves to be treated with uncompromising trust and respect. We appreciate feedback, and we will share your thoughts with our leadership teams as we continue to drive positive change in our organization.
1.0
Apr 18, 2020
Recommend
CEO approval
Business Outlook

Pros

Good compensation, good cabs, infrastructure , good projects, good team activities and a lot of appreciation for good work

Cons

The promotion policy is utter miserable out here. The unpleasantly truth is that even though people are good performers in team are not getting promoted and this is main reason for many people leaving the pune office.This politics ends up in teams performing badly

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Western Union Response
6y
Thank you for leaving a review, and we love that you mentioned so many pros for working at Western Union, such as compensation and our variety of employee programs! We do our best to promote a culture where employees are recognized and rewarded for all the amazing work they do to help us move money for better. We are disappointed though to hear about your experience regarding promotions. Please know that we consider our promotions based on knowledge, ability, and contribution. We want all our employees to have fulfilling careers while in the company, and we appreciate all feedback from our employees. Moving forward, we will take note of your review and share it with the appropriate teams.
1.0
Feb 8, 2020

Off to never never land

Recommend
CEO approval
Business Outlook

Pros

Well funded and profitable some good employee benefits.

Cons

Lots of marketing to increase operating margins by reducing operating costs. Push to modernize applications in conjunction with vendors like TCS, HCL and Accenture instead of capable leaders. Leadership only visit for events. Focus on specific teams and promoting their deliverables to executives. Salary increment philosophy is out of this world. Only reduces HR work but penalizes good employees.

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Western Union Response
6y
Thank you for taking the time to leave a review and we love that you mentioned our employee benefits as a pro at Western Union! We are disappointed to know that you would not recommend us as an employer. Western Union has been going through a transformative phase recently and as we seek to expand our digital offerings globally, our organizational structure has been shifting in order to support our technology focus. With the WU Way, we are constantly looking for ways we can be more efficient and do our work even better than we did before. We also understand the impact that our leaders can have across the organization and we do want all employees to feel supported in their roles here in the organization. Your thoughts are critical for us to help ensure we are effecting positive change in the company and we’ll definitely take note of your feedback moving forward.
Viewing 193 - 195 of 2,930 Reviews

Glassdoor has 3,787 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.