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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      57% would recommend to a friend

      (2,934 total reviews)
      avatar

      Devin McGranahan

      50% approve of CEO

      49% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Senior management

      3.1

      Career opportunities

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      5.0
      Nov 20, 2022

      Pathetic and DUMB Leaders in PUNE TEC

      Solution architect
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good benefits. Hybrid work model, fairly lenient

      Cons

      Leaders are pathetic in PUNE TEC and need to learn leadership skills . Leaders need to understand how to treat employees. The harsh reality is leaders here do not know how to even TALK properly with employees

      avatar
      Western Union Response
      3y
      We appreciate your five-star review on your experience at the Pune TEC. We are thrilled you enjoy the benefits we offer employees and are making you of the hybrid work model. We are disappointed to read your cons and advice to management. We want each employee to feel supported and understand that leadership critically impacts the organization, so we hold our leaders to the highest standards. As we continue to evolve our organization, we will look for ways to share your feedback with our leaders to impart positive change. We encourage you to also share your thoughts in our quarterly Western Union Listens survey. If you do not feel comfortable discussing your concerns with your leadership team, please consider contacting our Employee Relations team.
      2.0
      Sep 12, 2022

      No Direction, Greedy Executives

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Hybrid work opportunity is the greatest pro of this company at this point.

      Cons

      Employees are over worked and underpaid. There is little opportunity for growth, particularly now as the business is rapidly deteriorating and hemorrhaging customers. The company has not paid employees a full bonus payout in years and yet the executives continue to take millions in compensation, even new executives who have contributed less than nothing to the company. “Merit” increases are no where near current rates of inflation and executives don’t care to address any of these issues.

      avatar
      Western Union Response
      3y
      Thank you for leaving a review and for being part of the Western Union team for over three years! We want our employees to be motivated and engaged in the company’s success, and our compensation plans are designed to support that goal. We are committed to providing fair compensation for their work with competitive packages based on annually reviewed salary market data and analysis. We wish you success in your career pursuits.
      3.0
      May 25, 2021

      Good Company, but re-org layoff heavy

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always had a good experience working here, they pay well and have good benefits. As a massive company, they do a good job trying to please the general population

      Cons

      re-org and layoff heavy. Understand that risk if you accept a role.

      avatar
      Western Union Response
      5y
      Thank you for your review. We're thrilled to hear that you had a good experience and that you listed compensation and benefits as pros! We strive to take care of our employees by fostering an inclusive work environment, providing competitive salaries and various benefits. Our organization has been undergoing several changes as we are transforming our business to become better as a company, and we understand that dealing with these changes can be difficult. As our company continues to transform, we appreciate reviews like yours and share comments like this with the appropriate teams to help positively change. As a current employee, we encourage you to continue sharing your feedback by discussing your experience with your manager and answering our monthly WU Listens survey.
      Viewing 223 - 225 of 2,934 Reviews
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      Glassdoor has 3,792 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.