Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

57% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and vacation time" ((in 207 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 197 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 169 reviews)); "Good salary and esxpections of work" ((in 128 reviews)); "Good environment and culture" ((in 128 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 88 reviews)); "Poor Leadership and path on the direction for the future" ((in 80 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 19 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Skip to content Skip to footer

Notifications

Western Union

Western Union reviews

3.4

57% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

50% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Nov 25, 2018

Outdated culture

Administrative

Recommend

CEO approval

Business Outlook

Pros

Decent benefits, global, been around for 160 years

Cons

extremely hierarchical, weak managers, very political

2.0

Aug 22, 2018

Great, till you get laid off

Applications architect

Recommend

CEO approval

Business Outlook

Pros

Big company, big challenges, very nice culture

Cons

Lay offs as a budgeting tool, a little archaic.

3.0

Jul 20, 2018

IT Manager

It manager

Recommend

CEO approval

Business Outlook

Pros

Flexibility, Location, Some benefits, some co-workers

Cons

No vertical growth, Bureaucracy, Digital keeps hiring folks from Symantec who use WU as platform for next step and leave soon, replacements are again from Symantec. Yapping and Stoning all the way. Retail and Digital business operations have a Steel wall between them with no process common. - Consistent performers have no way of growth vertically. They are the "churners". Always end up showcasing their performance again and again to changing upper management. - Looks like salaries may have improved looking at other reviews, but in my case, they were way below market standard. -Some of the middle management directors just need to go, especially in Digital. -The amount of effort and money being put in "oomph" factor technologies in Digital could be well used if you get your ducks in row, do some analysis and stick to an Enterprise Layer of technologies, modern or traditional. It's a mix of multi million dollar non-sense right now.

Western Union Response

We're sorry to see that you've had a negative experience. As a global employer, we are always looking for ways to best utilize our team's talent and allow for our employees to grow professionally. We strive to provide opportunity based on knowledge, skills, ability, and contributions. We take your feedback to heart and will share your concerns with the appropriate teams. Thank you for leaving a review.

Viewing 235 - 237 of 2,934 Reviews

Top companies for "Compensation and Benefits" near you

Revolut

4.2★Compensation & Benefits

tabby

4.0★Compensation & Benefits

Unlimit

4.2★Compensation & Benefits

Armenian Card

4.1★Compensation & Benefits

Jobs at Western Union

Product Manager, Compliance Systems & Analytics

Personalization & Engagement Product Manager

Major Incident Manager

Regional Sales Support

Senior Sales Operations Specialist