Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

57% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (87) , Associate (70) , Senior Associate (58) , Director (54) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and vacation time" ((in 207 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 197 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 169 reviews)); "Good salary and esxpections of work" ((in 128 reviews)); "Good environment and culture" ((in 128 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 88 reviews)); "Poor Leadership and path on the direction for the future" ((in 80 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 19 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

57% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

50% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Feb 26, 2019

Does not value employees

Aml specialist

Recommend

CEO approval

Business Outlook

Pros

Valuable job experiance and trainings

Cons

Does not value extra miles, does not value employees, provides much lower than market average pay

Western Union Response

First, thank you for over 3 years of hard work on our team! We appreciate hearing from our tenured employees, both past and present, and take feedback seriously. We strive to reward performance for individual contributions and high-value results. As a current employee, we encourage you to reach out to us internally to provide more detailed feedback so we can partner together to drive positive solutions. If you feel comfortable doing so, please email us at careers@westernunion.com.

3.0

Feb 20, 2019

Western Union Business Solutions

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Business Solution division is part of the larger WU company that has the majority of the funding, resources and desire to try to address inefficiencies .

Cons

Unacceptable regionalised cultures and passive aggressive behaviours go unchallenged in WUBS - making it impossible to get things done.

Western Union Response

We are disappointed to hear of your experience. We care about each one of our employees and take reviews seriously. If you'd like to share more information confidentially, please reach out to us at careers@westernunion.com.

1.0

Jan 2, 2019

Poor management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You can do as you please

Cons

Poor management No company morale Poor work environment with no resolutions

Western Union Response

We're sorry to hear of your comments as your experience does not align with our values. We will share your feedback with relevant teams as we continue to promote positive change across the organization.

Viewing 232 - 234 of 2,934 Reviews

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