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      Western Union

      Engaged Employer

      Western Union reviews

      3.4

      57% would recommend to a friend

      (2,934 total reviews)
      avatar

      Devin McGranahan

      50% approve of CEO

      49% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.5

      Compensation and benefits

      3.3

      Culture & values

      3.2

      Work/Life balance

      3.1

      Senior management

      3.1

      Career opportunities

      Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      Nov 4, 2017

      Director

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      Generally the people are nice once you prove yourself.

      Cons

      Western Union is constantly in a state of re-organization. I had 8 different bosses in 10 years. They seem to lack direction and shift their focus on key priorities way more often than a stable company should.

      avatar
      Western Union Response
      8y
      Thanking you for sharing your feedback. We hope that our WU WAY of doing things will better allow all to focus on their key priorities and address potential roadblocks more quickly, with less movement for individuals. If you would like to share additional confidential feedback on how we can improve, please email careers@westernunion.com
      1.0
      Oct 1, 2017

      Run Away!

      Sales representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great downtown office with a terrific view

      Cons

      Toxic work environment, micro managers who know little, fear-based culture, high turnover, people leaving weekly, pay less than competitors

      avatar
      Western Union Response
      8y
      The Vancouver views are breathtaking indeed! WU is committed to creating a trustworthy & respectful culture and we hope the changes WU is going through will better address any “Cons” you may have. For example, pay structures are reviewed on an annual basis, and are revised/adjusted where appropriate, to reflect market conditions. We care about our employees and would like to get more detailed and confidential information about your experience. We encourage you to email us: careers@westernunion.com.
      1.0
      Jun 9, 2017

      Mis sold the job!

      Senior business development manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can't think of any positives about working for WUBS.

      Cons

      Bullying culture, very micro managed, I was also misled at the interview and not told of regulatory exams that I would have to pass or lose my job!

      avatar
      Western Union Response
      8y
      Thanks for your feedback. We would like to get more information regarding the "cons" you shared. We realize many people may have different experiences during their time at WU. We take bullying very seriously and hope to get more details from you, confidentially. Please email us: careers@westernunion.com.
      Viewing 241 - 243 of 2,934 Reviews
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      ReviewsWestern Union reviews

      Glassdoor has 3,792 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.