Western Union reviews

3.4

57% would recommend to a friend

(2,934 total reviews)
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Devin McGranahan

50% approve of CEO

49% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Nov 4, 2016

Company stuck in past. Has no future.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

None today. Great place 2 years ago.

Cons

SF digital office was a great place to work with great leadership, until corporate decided to integrate it under retail business. The only part of company that was growing is now hemorrhaging talent. Jumping out before the ship sinks. So long.

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Western Union Response
9y
Thank you for your feedback. We are sorry that your experience at Western Union changed from the time you started working at WU to the time you left the company. It’s unfortunate to hear about your experience but we appreciate your review. Our annual employee survey indicates that confidence in leadership is above benchmark. However, we realize the aggregate results of the survey do not address your particular experiences. We have a strong focus on leadership development and we’re always looking for ways to improve. Every leader in the organization takes part in a program that meets bi-monthly and is focused on strengthening leadership capabilities. We’ve seen great benefits from this program in helping leaders improve, and we are always looking to keep our culture positive, happy and working toward WU’s purpose of “moving money for better” to help communities and businesses grow. We continue to innovate, developing new ways to send money through digital, mobile and retail channels, and sometimes, change within the organization is needed to grow the business. Thanks for being a part of WU for some time. We wish you the best.
2.0
Sep 13, 2016

Bad Management

Recommend
CEO approval
Business Outlook

Pros

Co-workers,ability to telecommute, basic benifits

Cons

Management does not know direction it is headed. Outsourcing jobs

1.0
Feb 2, 2016

Don't be fooled by positive comments

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Global company experience, diverse cultures, modern headquarters

Cons

Highly political, selfish leaders, only after personal gain. Excellent at managing up and bs'ing their way to the top.

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Western Union Response
10y
Thank you for sharing your perspective with us. It seems that your experience is an unfortunate exception. Our annual employee survey indicates that confidence in leadership is above benchmark, and rising. Of course, the aggregate results of the survey do not address your specific situation, and we’d like to address any opportunities for improvement. Please don’t hesitate to share any specific concerns anonymously through our internal ethics helpline.
Viewing 244 - 246 of 2,934 Reviews

Glassdoor has 3,792 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.