Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"I felt that my compensation was fair and the benefits were good." ((in 222 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 203 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good salary and esxpections of work" ((in 129 reviews)); "Good environment and culture" ((in 123 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 83 reviews)); "Poor Leadership and path on the direction for the future" ((in 72 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 66 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Jul 2, 2019

Good company to work with

Facilities manager

Recommend

CEO approval

Business Outlook

Pros

Very nice and supportive colleagues

Cons

Growth rate is very less

Western Union Response

6y

Thank you for your 10+ years of dedication and hard work at WU. We appreciate you leaving a review and acknowledging your colleagues as very nice and supportive as we definitely agree that the people at WU are wonderful people! We are disappointed to hear that you had a negative experience in terms of career growth as we strive to allocate resources and provide opportunities equally, based on contribution, skills, and experience. We want to encourage you to share additional information if you would like by emailing us at careers@westernunion.com.

4.0

Jul 1, 2019

Where you need to be at!

Regional talentadquisition manager

Recommend

CEO approval

Business Outlook

Pros

This company truly cares for its employees, their benefits outweigh any other company I have worked for.

Cons

Heavy Traffic around location *(Lindora, Santa Ana)*. Induction only one Day.

Western Union Response

6y

Thank you for taking the time to share your experience with us. We are glad to hear that you have had an overall positive experience so far in your role as a Regional Talent Acquisition Manager. We appreciate you sharing your feedback with us regarding introductions and encourage you to also share this information with your manager. If you'd like to share more information confidentially about how we can improve, please reach out to us at careers@westernunion.com.

5.0

Jun 25, 2019

Great atmosphere, smart and talented people

Finance supervisor

Recommend

CEO approval

Business Outlook

Pros

A lot of opportunities to climb a career ladder, many extra curricular activities, sharp and goal oriented colleagues, great superiors (especially in HQ in Denver).

Cons

Work sometimes can become to technical and monotonous.

Western Union Response

6y

Thank you for sharing your experience! We are glad to see that your time at WU was one you enjoyed. We couldn't agree more with you about "sharp and goal-oriented colleagues" work at WU. At WU, we strive to offer employees the opportunity to grow and advance in their career and we appreciate you acknowledging it!

Viewing 2476 - 2478 of 2,934 Reviews

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Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good company to work with

Where you need to be at!

Great atmosphere, smart and talented people

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