Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"I felt that my compensation was fair and the benefits were good." ((in 222 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 203 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good salary and esxpections of work" ((in 129 reviews)); "Good environment and culture" ((in 123 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 83 reviews)); "Poor Leadership and path on the direction for the future" ((in 72 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 66 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Senior management

3.2

Career opportunities

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jun 22, 2019

Good company overall

Senior financial analyst

Recommend

CEO approval

Business Outlook

Pros

Excellent environnement to learn new craft and enhance your technical skills

Cons

Hard work and long hours

Western Union Response

6y

Thank you for taking the time to share your experience. We are so glad to hear that you have been able to enhance your technical skills during your time at WU! While we do know many of employees put in long hours, we also pride ourselves on our work-life balance and encourage you to speak with your manager if you are having a different experience.

5.0

Jun 21, 2019

Exposure to diverse cross border legal issues,a platform to hone in legal skills in a fast-paced and growing industry.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Global footprint Challenging driven environment Constant learning and adapting to new regulatory requirements. Diversity in the workplace Fast-paced industry

Cons

Fast-paced Regulatory environment Competition crates opportunities Changes Cashless future

Western Union Response

6y

We are so pleased to see you list diversity at WU as a pro. We are proud of our diverse company culture - we encourage and promote collaboration with colleagues from all over the globe. Additionally, it is a very transformative time at WU, changing the way we work to deliver a better customer experience and drive growth for the company. With change comes a shared responsibility to continuously improve our collaboration, communication, and culture.

3.0

Jun 20, 2019

Good place to work

Technical operations analyst

Recommend

CEO approval

Business Outlook

Pros

Greatest place to work in Costa Rica

Cons

It's almost impossible to get hired.It happens to me with some people I've referred.

Western Union Response

6y

We appreciate you leaving a review and sharing your feedback. We're glad to hear that you have enjoyed your more than 3 years at WU! At WU, we take employee feedback to heart and work hard to create a open and collaborative culture where employees can share ideas and voice their concerns. We are proud of our diversity and encourage employees to work together with colleagues from around the globe.

Viewing 2479 - 2481 of 2,934 Reviews

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Senior Manager, Digital Delivery and Enablement

Senior Recruiter, Talent Acquisition

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Western Union

Western Union reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good company overall

Exposure to diverse cross border legal issues,a platform to hone in legal skills in a fast-paced and growing industry.

Good place to work

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