Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"I felt that my compensation was fair and the benefits were good." ((in 231 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 192 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 169 reviews)); "Good environment and culture" ((in 132 reviews)); "Good salary and esxpections of work" ((in 131 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant downsizing; layoffs without plans" ((in 85 reviews)); "Poor Leadership and path on the direction for the future" ((in 79 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "No training provided or support." ((in 18 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.5

60% would recommend to a friend

(2,933 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Feb 22, 2019

Good working environment

Senior fraud associate

Recommend

CEO approval

Business Outlook

Pros

Ideal to start/build career path and for trainings; Several Benefits

Cons

Very poor management from local side (not standardized approach: e.g. there were very good people managers but also awful listeners)

Western Union Response

7y

We're sorry to hear of your comments regarding management, as your experience does not align with our values. We will share your feedback with relevant teams as we continue to promote positive change across the organization.

4.0

Feb 19, 2019

Great company overall

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good culture and great values

Cons

Bad internal systems - needs work for more efficiency

Western Union Response

7y

We're happy to hear of the pros you have listed and that you would recommend Western Union to others! That's a #WUWin! We appreciate you sharing your review with us.

5.0

Feb 11, 2019

Associate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very open company culture and great location between Wynyard and Barangaroo

Cons

Manual processing is still involved

Western Union Response

7y

Thank you for taking the opportunity to provide feedback. We're grateful to have your recommendation as an employer and appreciate the time you have taken to leave a review.

Viewing 2503 - 2505 of 2,933 Reviews

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Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good working environment

Great company overall

Associate

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