Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 228 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 204 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 168 reviews)); "Good salary and esxpections of work" ((in 126 reviews)); "Good environment and culture" ((in 119 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 87 reviews)); "Poor Leadership and path on the direction for the future" ((in 80 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 59 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 19 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.5

60% would recommend to a friend

(2,933 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Feb 8, 2019

AML Compliance Analyst

Aml compliance analyst

Recommend

CEO approval

Business Outlook

Pros

benefits salary environment values all, it is a great company.

Cons

the process of internal position is a little bit weird.

Western Union Response

We're happy to hear of the pros you have listed! There is no greater compliment than knowing our employees would recommend us as an employer. #WUWin If you'd like to share more information confidentially about how we can improve, please reach out to us at careers@westernunion.com.

4.0

Jan 30, 2019

Good place to start, limited room for learning

Associate

Recommend

CEO approval

Business Outlook

Pros

Good introduction to a corporate workplace

Cons

Limited room for learning. Human Factors and needs often downplayed.

Western Union Response

Thank you for taking the opportunity to provide feedback. We value our employees and strive to promote their career growth and development. We will keep your comments in mind as we continue to explore opportunities to help our team succeed.

4.0

Jan 23, 2019

Sr accountant

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility, friendly, decent benefits, great culture

Cons

Difficult to grow professionally, opportunities given without opening up to the team

Western Union Response

We are disappointed to hear of your comments regarding career growth on our team. We work hard to look for and create opportunities for education and professional growth for each member of our WU family and encourage employees to seek areas to develop their skills. Thank you for taking the time to share your feedback with us.

Viewing 2506 - 2508 of 2,933 Reviews

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