Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"I felt that my compensation was fair and the benefits were good." ((in 231 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 192 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 169 reviews)); "Good environment and culture" ((in 132 reviews)); "Good salary and esxpections of work" ((in 131 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant downsizing; layoffs without plans" ((in 85 reviews)); "Poor Leadership and path on the direction for the future" ((in 79 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "No training provided or support." ((in 18 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.5

60% would recommend to a friend

(2,933 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,933 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Dec 14, 2018

..

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to work in many ways

Cons

Not enough to complain about

Western Union Response

7y

Thanks for your review!

3.0

Dec 13, 2018

Good company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits and work environment

Cons

No cons that I can think of

Western Union Response

7y

We're happy to hear about your positive experience on our team! Thank you for recommending us as an employer! There is no greater compliment than having our employees' stamp of approval. #WinForWU

5.0

Dec 8, 2018

Good place to work

Specialist

Recommend

CEO approval

Business Outlook

Pros

Very strong org on employee Recognition programs .

Cons

Cons really depend on which area you are and might be hard to pin point in general.

Western Union Response

7y

Love the pro you listed! At WU, we expect the best from our employees and reward them accordingly! We also value the feedback from our employees and empower our team to share their ideas and concerns to help drive better business. Thanks for leaving a review!

Viewing 2512 - 2514 of 2,933 Reviews

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Retail Sales and Customer Service Associate

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Regional Sales Support

Retail Sales and Customer Service Associate in Phoenix

Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

..

Good company to work for

Good place to work

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Jobs at Western Union