Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"I felt that my compensation was fair and the benefits were good." ((in 231 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 192 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 169 reviews)); "Good environment and culture" ((in 132 reviews)); "Good salary and esxpections of work" ((in 131 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant downsizing; layoffs without plans" ((in 85 reviews)); "Poor Leadership and path on the direction for the future" ((in 79 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "No training provided or support." ((in 18 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.5

60% would recommend to a friend

(2,933 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,933 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Dec 7, 2018

Intern

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good working environment, all employees have worked for a long time and happy about their job. Good work and life balance

Cons

Not very dynamic vibe, kind of old school

Western Union Response

7y

Thanks for sharing! We are happy to see you list our work-life balance as a pro. If you wish to share more detailed feedback about your internship at WU, please email us at careers@westernunion.com.

2.0

Dec 7, 2018

Good Heritage... Future Unknown

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

[Business Solutions division] Well-intentioned people for the most part. Great brand. Big plans.

Cons

[Business Solutions division] Senior executives tend to micro-manage the organization. Challenged to execute ambitious plans. Inappropriate revenue pressure to the field.

Western Union Response

7y

We appreciate hearing your perspective of working on our Business Solutions team. Being a global company, we certainly emphasize collaboration and communication across the organization to help inspire new ideas and positive change. At WU, we value feedback from our employees and our doors are always open to hear recommendations so we can work together towards meaningful solutions.

5.0

Dec 1, 2018

Had the best work experience

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good management Good communication within dept Had the best colleagues

Cons

Could a bit better paid. But other than that it is really motivating environment and I had the best team leader.

Western Union Response

7y

We love to see your note about WU as a motivating place to work! We are always happy to hear from our employees and appreciate the time you took to leave a review.

Viewing 2515 - 2517 of 2,933 Reviews

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Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Intern

Good Heritage... Future Unknown

Had the best work experience

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Jobs at Western Union