Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 228 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 193 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 171 reviews)); "Good environment and culture" ((in 126 reviews)); "Pay is good and competitive" ((in 97 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 93 reviews)); "Poor Leadership and path on the direction for the future" ((in 73 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 57 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 36 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Aug 8, 2018

Efficient and people matter - best place to work in Vilnius!

Specialist, anti-money laundering

Recommend

CEO approval

Business Outlook

Pros

WU is an internationally oriented company with an efficient and american approach. Is a company that values and take care of its employees and gives them a lot of possibilities to develop professionally and personally speaking (training, projects, lots of career opportunities) and management listen at their employees. WU is where ideas count and can have a concrete impact on daily business.

Cons

No Free lunch/internal canteen.

Western Union Response

We love hearing this! We agree wholeheartedly that our employees ideas count and that each one of us has the opportunity to make a difference in the work that we do to Move Money for the Better. Thank you for sharing your positive review!

4.0

Aug 7, 2018

Good US company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Work Culture is a pros.

Cons

Hierarchy is a negative as it's an old company.

3.0

Aug 6, 2018

Good place to work, nice job.

Senior analyst

Recommend

CEO approval

Business Outlook

Pros

Good work for profile. Flexible timings to wok. Considerate of all your personal life.

Cons

Bangalore is not a good location.

Western Union Response

We appreciate your feedback. Promoting a healthy work-life balance is key to helping our employees achieve their best work! We're sorry to hear your feedback regarding our location in Bangalore. We'd like to hear more about your experience, so if you feel comfortable doing so, please email us confidentially at careers@westernunion.com.

Viewing 2536 - 2538 of 2,934 Reviews

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Retail Sales and Customer Service Associate in Phoenix