Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 228 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 204 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 168 reviews)); "Good salary and esxpections of work" ((in 126 reviews)); "Good environment and culture" ((in 119 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 87 reviews)); "Poor Leadership and path on the direction for the future" ((in 80 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 59 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 34 reviews)); "poor communication and oversight of issues" ((in 19 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Aug 4, 2018

Decent place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible schedule Great team environment

Cons

Limited on promoting from within your own team

Western Union Response

Thank you for leaving us a review. We've read your comments regarding career growth. At WU, we support the growth and professional development of each employee and continue to look for opportunities to help employees at all levels and departments in their careers.

5.0

Jul 31, 2018

Great Place to Work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Opportunity to learn how to operate globally. Contribute to great customer experience. Using latest and greatest collaboration and analytics tools. Learn from best consulting firms. Visit different parts of the world during business trips. Meet colleagues from all over the world. One of the best company cultures. Strong Recognition culture.

Cons

Vertical growth opportunities are limited.

Western Union Response

#WUhoo! We're so happy to hear of all of your positive feedback. We love hearing from employees about our wins as well as our areas of improvement; we believe employee feedback is key to helping WU grow. Thanks for sharing!

3.0

Jul 31, 2018

Conducting researches and analysis of complex money transfers patterns that might be associated with money laundering.

Aml compliance specialist

Recommend

CEO approval

Business Outlook

Pros

You can feel that you are really doing something important, you are like those angels - you cannot see them, but you know that they are there.

Cons

It is very difficult to change process even if something is not logical. People come and go fast.

Western Union Response

Thank you for your kind words! We completely agree with you and are proud to help Move Money for the Better around the globe. #WOOTWU We appreciate your feedback for our management team and will share with use the influence positive change. #WUimproves

Viewing 2539 - 2541 of 2,934 Reviews

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Jobs at Western Union

Retail Sales and Customer Service Associate

Front Desk Ambassador (Badge Administrator)

Regional Sales Support

Retail Sales and Customer Service Associate in Phoenix