Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Benefits are good and there are clear tools for understanding them." ((in 216 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 180 reviews)); "Good salary and esxpections of work" ((in 127 reviews)); "Good environment and culture" ((in 126 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 86 reviews)); "Poor Leadership and path on the direction for the future" ((in 80 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 58 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "No bonuses if u are under a grade 10 but still expected to go over and beyond to get the work done." ((in 19 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,934 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Apr 9, 2018

Agent Lifecycle Management.

Agent database administrator

Recommend

CEO approval

Business Outlook

Pros

Best Place to Work Indeed. I have two years working at Western Union (LAROC) at Costa rica. If you´re looking for stability this is the right place. They have a lot of benefits like transportation. Private insurance. Breakfast--Lunch Subsidy. Bikes to ride around Forum 2 Activity Clubs Incredible Facilities Etc. There is oportunity to grow in the company but this obviously takes time. The culture of inclusion it's wonderful.

Cons

I can speak from experience as I started in one of the compliance departments that there are many Micromanagers on these departments. The work it's very interesting but enviroment there it's very heavy.

Western Union Response

7y

We're happy to see that you would describe WU as a "Best Place to Work"! #WUROCKS We're also glad that you've recognized all the awesome benefits and perks that we offer. We've read your comments on company culture and management, and we will share with the appropriate teams. Thank you for writing a review about being on our Costa Rica team.

4.0

Apr 5, 2018

Global Agent Life-Cycle Management

Agent database administrator

Recommend

CEO approval

Business Outlook

Pros

The possibility to learn from other teams is there for you to take advantage of. The work environment is great and invites you to stay. Even if your position is not compliance related, all WU employees are required to have a certain level of knowledge regarding compliance policies which is a nice feature to your resume.

Cons

Growth opportunities are there; however, hiring processes are most of the times biased, and moving to another position might take a while for some people to happen (even years). Once you get a promotion, the transition to your new role could be certainly cumbersome depending on the business unit you are moving to.

Western Union Response

7y

Thank you for taking the time to share about your experience as an agent database administrator. We're glad that you appreciate our company culture and opportunities for growth and learning. We assure you that we strive to provide opportunities fairly, based on knowledge, skills, ability, and contributions. If you have more details to confidentially share about your experience, we encourage you to email us: careers@westernunion.com.

3.0

Apr 1, 2018

Middle of the pack

Senior applications architect

Recommend

CEO approval

Business Outlook

Pros

Work life balance Decent resource talent for legacy product company( full time employees) Middle of the pack in technology adaptation. Not too bad compared to other product companies

Cons

Most of the workforce is contractors and not talented Outsourced most of the systems recently Still a big footprint of legacy systems in some departments

Western Union Response

7y

Thank you for writing a review about being a senior applications architect on our Washington, D.C. team. One of our top priorities in ensuring that we are making the best use of the resources and talent available throughout the organization. As we continue to innovate to move money for the better, we will keep your comments in mind.

Viewing 2563 - 2565 of 2,934 Reviews

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Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Agent Lifecycle Management.

Global Agent Life-Cycle Management

Middle of the pack

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Jobs at Western Union