Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Benefits are good and there are clear tools for understanding them." ((in 216 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 180 reviews)); "Good salary and esxpections of work" ((in 127 reviews)); "Good environment and culture" ((in 126 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 86 reviews)); "Poor Leadership and path on the direction for the future" ((in 80 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 58 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "No bonuses if u are under a grade 10 but still expected to go over and beyond to get the work done." ((in 19 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.5

60% would recommend to a friend

(2,933 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Mar 19, 2018

Senior Officer Compliance

Senior compliance officer

Recommend

CEO approval

Business Outlook

Pros

Its a good company to develop your career and have many benefits.

Cons

No much accessibility to your direct reports.

Western Union Response

Thank you for taking the time to share feedback with us. We strive to provide many opportunities to collaborate across our global organization!

3.0

Mar 18, 2018

Global company worth considering

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The company has made some smart changes this last year and is on a good path for the future.

Cons

Improvement needed for succession planning

Western Union Response

Thank you for sharing your review! We agree we are on a great path for the future #movingmoneyforbetter! We will share your feedback on succession planning for further improvements to our success!

4.0

Mar 13, 2018

Business analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good starting place. Decent pay with benefits. Interesting people at entry level positions

Cons

Confusing decisions from management, seems directionless at times. Enforcing change. Ask for honest opinions but then people get disciplined for speaking their mind. Company tools (compliance) constantly breaking, practice seems to be to release not fully developed products.

Western Union Response

We appreciate hearing your honest feedback. At WU, we encourage our employees to share their concerns, and we are sorry to hear your experience did not positively reflect this. As we continue to improve our communication and management processes, we will share your comments with our leaders. We wish you the best of luck in your future.

Viewing 2569 - 2571 of 2,933 Reviews

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Jobs at Western Union

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