Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Western Union?

60% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (56) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 231 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 196 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 178 reviews)); "Good salary and esxpections of work" ((in 131 reviews)); "Good environment and culture" ((in 124 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 90 reviews)); "Poor Leadership and path on the direction for the future" ((in 75 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 61 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.5

60% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

54% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,934 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Mar 13, 2018

Business analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good starting place. Decent pay with benefits. Interesting people at entry level positions

Cons

Confusing decisions from management, seems directionless at times. Enforcing change. Ask for honest opinions but then people get disciplined for speaking their mind. Company tools (compliance) constantly breaking, practice seems to be to release not fully developed products.

Western Union Response

7y

We appreciate hearing your honest feedback. At WU, we encourage our employees to share their concerns, and we are sorry to hear your experience did not positively reflect this. As we continue to improve our communication and management processes, we will share your comments with our leaders. We wish you the best of luck in your future.

4.0

Mar 13, 2018

It's a great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very nice atmosphere, trustworthy leadership, good insurance program

Cons

Not so competitive salary, could be better

Western Union Response

7y

Thanks for recommending WU as an employer! #WUWIN We're constantly looking for new talent to join our team and we appreciate the help from our current employees in our recruitment efforts! Thank you for leaving a review.

5.0

Mar 7, 2018

Great place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great for skill building for your next career.

Cons

Can be difficult to move up in career

Western Union Response

7y

Thanks for your input. We are always looking for ways in which our employees can learn new skills and grow as professionals. We will share your feedback with our Learning & Development team for better ways to communicate our current curriculum.

Viewing 2572 - 2574 of 2,934 Reviews

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Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Business analyst

It's a great place to work

Great place to work

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Jobs at Western Union