Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has been stable over the past 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"I felt that my compensation was fair and the benefits were good." ((in 220 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 180 reviews)); "Good salary and esxpections of work" ((in 132 reviews)); "Good environment and culture" ((in 128 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 82 reviews)); "Poor Leadership and path on the direction for the future" ((in 76 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "poor communication and oversight of issues" ((in 23 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.5

59% would recommend to a friend

(2,933 total reviews)

Devin McGranahan

53% approve of CEO

51% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,933 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews

1.0

Oct 20, 2017

Company

Senior marketing manager

Recommend

CEO approval

Business Outlook

Pros

International company, working cross borders, international colleagues

Cons

Low carrier opportunities, low motivation, teamwork.

Western Union Response

8y

Thank you for sharing your feedback. Western Union is truly a global company and we agree, our employees worldwide are amazing! We would like to hear more about how to improve motivation, empowerment, and teamwork for employees. Maybe we can change your "Doesn't Recommend" one day! Please email us confidentially and we will share your feedback. Careers@westernunion.com.

3.0

Oct 16, 2017

Director

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits and flexible working.

Cons

Challenging to cut through the red tape. Executives need to provide better direction.

Western Union Response

8y

Thank you for your pros and cons about WU. We have a great benefits program for our employees and their families! We hope that our WU WAY model will make it easier to address roadblocks and get better work done. If you would like to share additional confidential feedback on how we can improve, please email careers@westernunion.com

3.0

Oct 15, 2017

Awesome company to work for!

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Culture., salary, work life balance

Cons

None at all whatsoever till now

Western Union Response

8y

We agree! WU is an AWESOME company to work for, with great employees and robust opportunities. Thank you for sharing your review. We hope you have what you need for continued success at the company. Best of luck to you!

Viewing 2605 - 2607 of 2,933 Reviews

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Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Company

Director

Awesome company to work for!

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Jobs at Western Union