Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"I felt that my compensation was fair and the benefits were good." ((in 220 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 180 reviews)); "Good salary and esxpections of work" ((in 132 reviews)); "Good environment and culture" ((in 128 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 82 reviews)); "Poor Leadership and path on the direction for the future" ((in 76 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "poor communication and oversight of issues" ((in 23 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.5

59% would recommend to a friend

(2,933 total reviews)

Devin McGranahan

53% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Oct 15, 2017

Good People Good Company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Employee friendly policies. Good learning curve w.r.t a Fintech company. Great Legacy. Widest market reach. Huge technology stack. Good team structure.

Cons

Pretty late adoption of newer Technologies. Limited product portfolio. Underutilised potential. Old fashioned mindset. Customer Satisfaction. Not much interested in exploring newer opportunities.

Western Union Response

8y

Thank you for your thoughtful feedback. WU strives to make sure our employees have what they need to be innovative and move our technologies and business forward. You are welcome to share more detailed feedback, so we can improve. Please email careers@westernunion.com.

5.0

Oct 13, 2017

Good eworling environment

Front line associate

Recommend

CEO approval

Business Outlook

Pros

It is easy to transact.

Cons

Some of Customers are impatient.

Western Union Response

8y

Thanks for sharing feedback on your WU experience. We appreciate it and will strive to drive forward with purpose and innovation. Best of luck to you!

3.0

Oct 10, 2017

Senior Marketing

Senior marketing & communication specialist

Recommend

CEO approval

Business Outlook

Pros

Great opportunity to explore global markets

Cons

There is not much room to grow in the management division

Western Union Response

8y

We're sorry to hear you wouldn't recommend WU but that you have a favorable outlook for the company. We do love how truly global our company is, with opportunities to pursue your career around the world. We do try to use a balanced approach to our hiring with a healthy mix of promoting from within to challenge or current talent and seeking external talent to bring new perspectives and offer different skill sets.

Viewing 2608 - 2610 of 2,933 Reviews

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Jobs at Western Union

Regional Sales Support

Retail Sales and Customer Service Associate

Part-Time Retail Sales and Customer Service Associate

Front Desk Ambassador (Badge Administrator)

Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good People Good Company

Good eworling environment

Senior Marketing

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Jobs at Western Union