Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"I felt that my compensation was fair and the benefits were good." ((in 220 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 180 reviews)); "Good salary and esxpections of work" ((in 132 reviews)); "Good environment and culture" ((in 128 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 82 reviews)); "Poor Leadership and path on the direction for the future" ((in 76 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "poor communication and oversight of issues" ((in 23 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.5

59% would recommend to a friend

(2,933 total reviews)

Devin McGranahan

53% approve of CEO

51% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews

4.0

Oct 6, 2017

Each country has its own reality

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good salary and benefit from the company

Cons

No career path available for employees

Western Union Response

8y

Thank you for taking time to offer your review of Western Union. WU wants its employees to be challenge and fulfilled in their roles. We encourage you to take a look at the "Great Place to Work" section on WULIFE as well as have a thoughtful discussion with your manager on your career development. If you'd like to provide further and confidential feedback, please email us at careers@westernunion.com.

3.0

Sep 28, 2017

Still a good company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Professional environment, good salaries, flexible

Cons

Company not reacting fast enough to market conditions, constant lay offs

Western Union Response

8y

We appreciate you providing your review! We agree that we offer market-competitive salaries and provide a healthy work-life balance for our employees. As Western Union continues to focus on transforming our organization, the organizational structure has shifted. We take your concerns seriously and welcome your additional feedback. Please reach out to our email careers@westernunion.com with your confidential thoughts.

5.0

Sep 27, 2017

Stable job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good benefits Great schedules Private helth insurance Transportation Personal days In home doctor

Cons

Low salary Terrible traffic to get there Depeding of the daprtment your work there is no opportunity to grow

Western Union Response

8y

We appreciate you taking the time to share both pros and cons with our community. We are thrilled you have so many WU pros, yay!! On salaries, we examine pay structures on an annual basis, and are revised/adjusted where appropriate, to reflect market conditions. We care about our employees, so feel free to share detailed and confidential information about your experience by emailing us careers@westernunion.com.

Viewing 2611 - 2613 of 2,933 Reviews

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Jobs at Western Union

Regional Sales Support

Retail Sales and Customer Service Associate

Part-Time Retail Sales and Customer Service Associate

Front Desk Ambassador (Badge Administrator)

Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Each country has its own reality

Still a good company to work for

Stable job

Top companies for "Compensation and Benefits" near you

Jobs at Western Union