Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

59% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.3 out of 5 for work life balance, 3.4 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"I felt that my compensation was fair and the benefits were good." ((in 220 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 180 reviews)); "Good salary and esxpections of work" ((in 132 reviews)); "Good environment and culture" ((in 128 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 82 reviews)); "Poor Leadership and path on the direction for the future" ((in 76 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 62 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "poor communication and oversight of issues" ((in 23 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.5

59% would recommend to a friend

(2,933 total reviews)

Devin McGranahan

53% approve of CEO

51% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.4

Culture & values

3.3

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Western Union has an employee rating of 3.5 out of 5 stars, based on 2,933 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

4.0

Sep 27, 2017

Moving the WU WAY !!!

Senior associate solution engineer

Recommend

CEO approval

Business Outlook

Pros

Better environment, Good mentors, Enthusiastic environment to be in

Cons

Trying to find them !!!

Western Union Response

Wow, a review with the WU WAY! Yay! Thanks for sharing. We hope you continue to help us drive the cultural changes to make the WU WAY the BETTER way to improve the way we work, deliver a BETTER customer experience and drive growth!

5.0

Sep 25, 2017

Great Place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I had a great experience. Challenging work and surrounded by good people to work with.

Cons

It is a big company, so therefore, alot of bureaucracy.

Western Union Response

Thank you for sharing your WU experience! Employees of Western Union have been the backbone of our innovative spirit since the company’s founding 166 years ago. We hope our employees get the experience of working for a well-recognized, Fortune 500 company and yet, still feel part of a tight-knit community with opportunities to make a noticeable impact. We wish you the best in your career!

4.0

Sep 23, 2017

Great Place to Work

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Work-life balance is great. Salaries are extremely fair.

Cons

Office is moving so commutes will be worse. Lots and lots of meetings.

Western Union Response

Thank you for sharing feedback on your WU experience! We are happy you have a great work/life balance with fair pay! We know that relocating will be challenging for some. We hope that there will be various commuting opportunities to help and that once on site, the new location will offer some great perks not currently available.

Viewing 2614 - 2616 of 2,933 Reviews

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Jobs at Western Union

Regional Sales Support

Retail Sales and Customer Service Associate

Part-Time Retail Sales and Customer Service Associate

Front Desk Ambassador (Badge Administrator)