Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 222 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 173 reviews)); "Good environment and culture" ((in 127 reviews)); "Good salary and esxpections of work" ((in 122 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 88 reviews)); "Poor Leadership and path on the direction for the future" ((in 74 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 61 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

52% approve of CEO

50% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,935 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews

5.0

Sep 25, 2017

Great Place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I had a great experience. Challenging work and surrounded by good people to work with.

Cons

It is a big company, so therefore, alot of bureaucracy.

Western Union Response

8y

Thank you for sharing your WU experience! Employees of Western Union have been the backbone of our innovative spirit since the company’s founding 166 years ago. We hope our employees get the experience of working for a well-recognized, Fortune 500 company and yet, still feel part of a tight-knit community with opportunities to make a noticeable impact. We wish you the best in your career!

4.0

Sep 23, 2017

Great Place to Work

Supervisor

Recommend

CEO approval

Business Outlook

Pros

Work-life balance is great. Salaries are extremely fair.

Cons

Office is moving so commutes will be worse. Lots and lots of meetings.

Western Union Response

8y

Thank you for sharing feedback on your WU experience! We are happy you have a great work/life balance with fair pay! We know that relocating will be challenging for some. We hope that there will be various commuting opportunities to help and that once on site, the new location will offer some great perks not currently available.

4.0

Sep 22, 2017

Business Analyst

Business analyst

Recommend

CEO approval

Business Outlook

Pros

- Great place to start career - A lot of possibilities to move internally vertically and horizontally - Many different departments - possibilities to change direction - A lot of very talented people, good environment - OK pay - International employees - many opportunities to meet people with different backgrounds - Improved feedback system, required to receive feedback/set up goals at least every quarter (much better than every half)

Cons

- Lack of direction, major initiatives are not aligned with each other - Constant transformation, every year there is a new super project, ex. WU Way, Transformation Office, etc - Internal trainings are more oriented to people managers and individuals contributors at the same level might be overlooked - IT is mostly outsourced and the quality is quite lacking. Although, lack of investment might be related to just established India ROC

Western Union Response

8y

We want to thank you so much for providing such thoughtful and useful feedback for the WU community on Glassdoor! We will share these detailed insights with the various teams to help influence smart improvements for a BETTER WU experience. We wish you best in your career!

Viewing 2617 - 2619 of 2,935 Reviews

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Jobs at Western Union

Regional Sales Support

Retail Sales and Customer Service Associate

Part-Time Retail Sales and Customer Service Associate

Senior Sales Operations Specialist

Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great Place to work

Great Place to Work

Business Analyst

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Jobs at Western Union