Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 222 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 173 reviews)); "Good environment and culture" ((in 127 reviews)); "Good salary and esxpections of work" ((in 122 reviews))

What are the cons of working at Western Union according to real employee reviews?

"There are constant layoffs making for a hostile environment." ((in 88 reviews)); "Poor Leadership and path on the direction for the future" ((in 74 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 61 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 32 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

52% approve of CEO

50% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Jul 6, 2015

Not recommended

Nsw

Recommend

CEO approval

Business Outlook

Pros

Pretty relaxed, you can get paid to do nothing, for close to nothing

Cons

Inexperienced management who don't quite know how to deal with situations. I was verbally harassed constantly and treated terribly not just behind closed doors. Everyone seemed to turn a blind eye to it. Went to management who did nothing but string me along telling me that things were going to change, more than 6 months later still nothing happened.

1.0

Jul 3, 2015

Disorganized

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Helpful colleagues within the department. There is a lot to learn and gain great experience.

Cons

There is a war between departments. They work against each other not with each other. Very stressful and there is no clear vision from Executives. Everything is dumped on mid and entry level employees. Salaries are very low.

3.0

Jul 1, 2015

Always on a journey ... never arriving

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Wonderful, smart, dedicated people. Company treated me incredibly well over the years -- they take care of their employees and truly care about them. Excellent support for onboarding, IT, etc -- the company has made great strides here.

Cons

At least half the the management team and several EVPs in particular are poor leaders, and extremely high company turnover in certain departments is the result. As long as this continues -- people who do not have the skill to lead or the functional skills needed for a particular role -- this will sadly continue. This makes it hard for those who are left and creates a vicious cycle.

Viewing 2608 - 2610 of 2,935 Reviews

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Jobs at Western Union

Regional Sales Support

Part-Time Retail Sales and Customer Service Associate

Retail Sales and Customer Service Associate

Senior Sales Operations Specialist