Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and vacation time" ((in 216 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 168 reviews)); "Good salary and esxpections of work" ((in 126 reviews)); "Good environment and culture" ((in 121 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 93 reviews)); "Poor Leadership and path on the direction for the future" ((in 76 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 36 reviews)); "poor communication and oversight of issues" ((in 19 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

58% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

52% approve of CEO

50% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jun 13, 2017

Ok but not great

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

international company with huge brand great opportunity to master change management with strategy changing every year salary and bonuses are paid on time loads of good people around

Cons

every communication is Denver-centered and matters little to the non-US based employees (both WU and WUBS) HR communication reg top managements is very detailed - but communication reg issues that matter more to the regular employees is less so a lot of change within, that mainly translates is cost cutting and layoffs

Western Union Response

Thanks for calling out the "pros" in your review! Regarding the "cons" you shared, we believe Western Union is a truly global company with approximately 10,000 employees working in over 50 countries, and we're continuing to improve our communication to all employees. We would like to get more details about the communication reg issues you addressed. Please email us: careers@westernunion.com. Thanks again.

4.0

Jun 6, 2017

Anonymous

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great work life balance. Great people to work with.

Cons

At times people can act immature and unprofessional. Politics.

Western Union Response

Thanks for your feedback. We are concerned about the "cons" you noted and we would like to address them. Please contact us: careers@westernunion.com. Thanks for your time.

4.0

May 30, 2017

Work hard

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Aggressive sales style, the company invests in a variety of products and technology. Progression for those who want it.

Cons

Work life balance is not always there.

Western Union Response

Hello, thanks for your feedback. We noticed you're a former employee of WU, but we are always open to hearing more suggestions from you. Please email us: careers@westernunion.com

Viewing 2653 - 2655 of 2,934 Reviews

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Jobs at Western Union

Regional Sales Support

Senior Sales Operations Specialist

Part-Time Retail Sales and Customer Service Associate

Retail Sales and Customer Service Associate