Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and vacation time" ((in 216 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 199 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 168 reviews)); "Good salary and esxpections of work" ((in 126 reviews)); "Good environment and culture" ((in 121 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 93 reviews)); "Poor Leadership and path on the direction for the future" ((in 76 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 36 reviews)); "poor communication and oversight of issues" ((in 19 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

Western Union reviews

3.4

58% would recommend to a friend

(2,934 total reviews)

Devin McGranahan

52% approve of CEO

50% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,934 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews

5.0

May 12, 2017

Job review

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexibility, career advancement, management, work and life balance, location, benefits, promotion, minimal meetings. The best part is the work and life balance capability as well as the promotion opportunity.

Cons

The company is constantly changing trying to keep up with the latest technology and marketing techniques, that means there is always changes and training to keep up with your workload.

Western Union Response

9y

Thanks for your feedback!

3.0

May 6, 2017

Western Union

Credit analyst

Recommend

CEO approval

Business Outlook

Pros

Good management and career opportunities. Flexible with time off. People are very smart. Good working atmosphere. Enjoyed my time in this company.

Cons

Salary can be very varied. Can be very difficult to get market worth. Other than that not many cons. Enjoyable time at this company.

Western Union Response

9y

Thanks for the feedback. We wish you the best in your future endeavors!

5.0

Apr 25, 2017

Customer Service Representative

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Very good environment for working.

Cons

Shifting of schedule is not that good.

Western Union Response

9y

Thanks for sharing your review. Please email us more details about scheduling to careers@westernunion.com

Viewing 2656 - 2658 of 2,934 Reviews

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Jobs at Western Union

Regional Sales Support

Senior Sales Operations Specialist

Part-Time Retail Sales and Customer Service Associate

Retail Sales and Customer Service Associate

Western Union

Western Union reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Job review

Western Union

Customer Service Representative

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Jobs at Western Union