Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and you should improve your English skill." ((in 227 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 174 reviews)); "Good environment and culture" ((in 124 reviews)); "Pay is good and competitive" ((in 93 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 86 reviews)); "Poor Leadership and path on the direction for the future" ((in 74 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 22 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

51% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jan 27, 2017

Western Union Employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great company, good people in the teams, fun working environment - relaxed atmosphere makes work a lot easier. Strong interest in helping you build your career. Western Union is a great place to work, they provide you with all the training and tools you require to succeed in your career. There is a clear message from the CEO and Senior Management and the staff are really benefiting from this.

Cons

I can not see any negatives.

Western Union Response

Thanks for your review. With a diverse, global company like WU, there are definitely many opportunities for learning and growth in your career.

3.0

Jan 25, 2017

Specialist

Recommend

CEO approval

Business Outlook

Pros

Good health insurance package, for some people there were possibilities to go higher, competitive salary.

Cons

Unprofessional management, employees were not appreciated in that role. Salaries were not increased after two years, only for maybe 5% of people; night shifts and schedules announced really late, you cannot plan your personal life.

5.0

Jan 23, 2017

Recruitment Consultant

Recruitment consultant

Recommend

CEO approval

Business Outlook

Pros

Its a great collaborative and diverse culture. Great management and a support function, where teamwork is encouraged and promoted. I have all the resources and tools required for me to successfully carry out my role. The newly refurbished office is modern and creative. Its great to be apart of the biggest money transfer business in the world, and being at the forefront of an innovative organisation that is changing the way money is moved.

Cons

I feel some processes are over complicated.

Western Union Response

Thanks for the positive review and we appreciate your feedback!

Viewing 2689 - 2691 of 2,935 Reviews

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Jobs at Western Union

Regional Sales Support

Senior Sales Operations Specialist

Part-Time Retail Sales and Customer Service Associate

Retail Sales and Customer Service Associate

Data Analyst, US Consumer Services