Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and you should improve your English skill." ((in 227 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 174 reviews)); "Good environment and culture" ((in 124 reviews)); "Pay is good and competitive" ((in 93 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 86 reviews)); "Poor Leadership and path on the direction for the future" ((in 74 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 22 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

51% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jan 18, 2017

2nd best job I've ever had.... in a good way

Junior dealer

Recommend

CEO approval

Business Outlook

Pros

Bonus, Flexible hours, wonderful colleagues, helpful and supporting

Cons

Long hours, manual processes, pressure

Western Union Response

Thanks for taking the time to leave a review. You're spot on regarding the importance of leaders spending time on the "front lines" to fully understand the employee/customer experience. Please reach out to your local HR rep with suggestions that you feel may help improve the feedback loop in your department. We've found, more often than not, that the key to successful change is through "top-down" AND "bottom-up" initiatives, not just one or the other. Looking forward to working with you!

3.0

Jan 14, 2017

EFCP

Senior aml analyst

Recommend

CEO approval

Business Outlook

Pros

Flexible work schedule; casual attire

Cons

Lack of team work, with most people focused on their own individual accomplishments

Western Union Response

Thanks for sharing your feedback. We encourage many WU teams to work together so that our purpose of moving money for better could, in turn, move money for a better world. We noticed you are a former employee of WU, but we would like to hear more suggestions from you. Please feel free to email us: careers@westernunion.com. Thanks again.

4.0

Jan 11, 2017

Overal Company

Fx consultant - bdm

Recommend

CEO approval

Business Outlook

Pros

- fast moving - great team - good culture

Cons

- high pressure - slow to make decisions

Viewing 2692 - 2694 of 2,935 Reviews

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Jobs at Western Union

Regional Sales Support

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Retail Sales and Customer Service Associate

Data Analyst, US Consumer Services