Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"Good benefits and you should improve your English skill." ((in 227 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 200 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 174 reviews)); "Good environment and culture" ((in 124 reviews)); "Pay is good and competitive" ((in 93 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 86 reviews)); "Poor Leadership and path on the direction for the future" ((in 74 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 35 reviews)); "poor communication and oversight of issues" ((in 22 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

51% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jan 8, 2017

Wrong Western Union LATAM

Regional commercial chief latin america

Recommend

CEO approval

Business Outlook

Pros

The company provided me with all of the freedom and creativity i wanted to develop products and strategies.

Cons

I worked for the LATAM division in Central America, which was disconnected from the main office in Denver most of the time.

5.0

Dec 15, 2016

WU Company

Government sanctions

Recommend

CEO approval

Business Outlook

Pros

Great experience to work with people around the world.

Cons

Call Center service is a good starter job but not the best.

3.0

Dec 14, 2016

hvhjjhdvcjhbkkb

Manager - customer analytics

Recommend

CEO approval

Business Outlook

Pros

estern Union’s key strength is in-person money transfers to other countries, which allows you to pay cash at an agent location and have it delivered for pickup, especially in areas where no other provider is available. Its services aren’t the cheapest or fastest for all occasions or countries compared with those of other nonbank money transfer providers. Costs and delivery speeds vary by funding method, delivery option and other factors, so more choices mean more decisions.

Cons

Fastest domestic transfers (either cash-only transfers or ones paid via credit or debit card) that typically are more expensive than those offered by competitors. Online-only money transfer providers can offer lower costs for comparable transactions that require bank accounts.

Viewing 2695 - 2697 of 2,935 Reviews

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Jobs at Western Union

Regional Sales Support

Senior Sales Operations Specialist

Data Analyst, US Consumer Services

Retail Sales and Customer Service Associate

Part-Time Retail Sales and Customer Service Associate