Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

57% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 213 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 203 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 167 reviews)); "Good environment and culture" ((in 130 reviews)); "Pay is good and competitive" ((in 108 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs and" ((in 93 reviews)); "Poor Leadership and path on the direction for the future" ((in 80 reviews)); "Engineering managers have sub standard technical skill set and have little to no knowledge of platform they work in." ((in 56 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 33 reviews)); "poor communication and oversight of issues" ((in 21 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

57% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

50% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

5.0

Jun 18, 2016

Awesome comopany to work for.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Very positive working environment with good communication. Down to earth upper management will actually talk to you when you are standing in line for lunch. Work-life balance focused company.

Cons

Put the benefits selection process into the hiring process.

2.0

Jun 17, 2016

Anonymous

Recommend

CEO approval

Business Outlook

Pros

Great life-work balance. There are some great people to work with specially in US and other regions.

Cons

Poor leadership, favoritism in all areas. Salaries are not balanced between areas and annual increases are very poor. Some of the management team lack people and management skills. High rotation due to poor management. I saw managers who did not treat people with respect. A shame because WU could be a great place to work. People talk a lot about values but don't really put them into practice. People are afraid of retaliation.

4.0

Jun 16, 2016

Financial Analyst

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible working hours, variety of drinks, great benefits. The people here at WU are great to work with, they are smart and really know their stuff.

Cons

I cannot think of one.

Western Union Response

10y

Thanks for the review, and we're glad you feel we're on a good path. We strive to be competitive in our pay and benefits. That's one small part of what helps us attract talented, great people to work with. Please do continue to speak up. There will always be opportunities for us to get better.

Viewing 2728 - 2730 of 2,935 Reviews

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Jobs at Western Union

Product Manager, Compliance Systems & Analytics

Major Incident Manager

Personalization & Engagement Product Manager

Regional Sales Support

Senior Sales Operations Specialist