Western Union reviews

3.4

56% would recommend to a friend

(2,930 total reviews)
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Devin McGranahan

49% approve of CEO

48% positive business outlook

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,930 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

3K reviews
4.0
Sep 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Global presence, great for any who view business as a global business, rather than local. Great company if in the financial industry.

Cons

Limited growth, only one main product that is produced and maintained by the business. Recently a large amount of IT jobs were outsourced, leaving business positions as the main job title.

1.0
Aug 28, 2013
Recommend
CEO approval
Business Outlook

Pros

Decent Salary compared to the industry Some great people to work with Clients are great You will make friends with the clients You will build your network with clients

Cons

-The Salary comes at a cost, they will pay you as little commission as they can get away with -They Promise 6 figure earnings, but don't have the support or infrastructure to support that level of performance - Too much paperwork and fine print for clients - Far to many admin tasks for the sales and trading team - Their technology is slow, aged and cumbersome for every 1 step it takes 3x as long as it should - You will spend 6 months or more before receiving any worthwhile commission - Independent business units work very poorly together - Poor training programs, training to train and not training so employees thoroughly understand - Management don't have the employees/customers best interests in mind - You have to document everything and watch your back every step of the way.

2.0
Aug 27, 2013

Stay away from IT

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good salary, flexible hours, nice people to work with directly.

Cons

Company is on a disastrous path - so many people in IT who really know things and who perform the actual work are being let go in favor of "freshie" consultants, who will receive minimal training - in many cases a large group is being replaced by a few people. This is the work of senior management, especially the CIO, and they are so disconnected from the actual work, they think this is a great idea. Literally everyone doing the actual work knows this is a huge disaster in the making. We have said as much on company surveys, but like the captain of the Titanic, the executives are committed to steering the ship towards the iceberg. In the end they will be dispatched, but irreperable harm will be done to the company.

Viewing 2794 - 2796 of 2,930 Reviews

Glassdoor has 3,786 Western Union reviews submitted anonymously by Western Union employees. Read employee reviews and ratings on Glassdoor to decide if Western Union is right for you.