Does Western Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Western Union employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Western Union. This rating has improved by 3% over the last 12 months.

How satisfied are employees working at Western Union?

58% of Western Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Western Union 3.2 out of 5 for work life balance, 3.3 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Western Union?

Manager (86) , Associate (70) , Senior Associate (58) , Director (55) , Analyst (47) , Teller (37) , Consultor De Atendimento (31) , Senior Manager (31) , Vice President (31) , Cajero (29) , Compliance Officer (27) , Senior Software Engineer (27) , Business Development Manager (26) , Product Manager (26) , Associate Manager (25)

What are the pros of working at Western Union according to real employee reviews?

"The benefits are good and the gift matching when giving to charities is wonderful." ((in 231 reviews)); "good work life balance as its 3 days in office and 2 WFH" ((in 201 reviews)); "8. Pune center will drive the show is the expectation hence great for people joining in pune loc" ((in 172 reviews)); "Good salary and esxpections of work" ((in 130 reviews)); "Good environment and culture" ((in 126 reviews))

What are the cons of working at Western Union according to real employee reviews?

"Constant layoffs based on quarterly results and without any serious long term planning affecting employees' morale." ((in 93 reviews)); "Poor Leadership and path on the direction for the future" ((in 78 reviews)); "Managers don't care about the customer, they only want to shine with nice pictures and presentations, mostly the work of others." ((in 60 reviews)); "Very busy as senior management are trying all sorts of things to initiatives to get out of the 'one" ((in 31 reviews)); "poor communication and oversight of issues" ((in 20 reviews))

What are employees saying about Western Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Western Union layoffs and their outlook for job security at Western Union in 2026.

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Western Union

Western Union reviews

3.4

58% would recommend to a friend

(2,935 total reviews)

Devin McGranahan

51% approve of CEO

49% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.5

Compensation and benefits

3.3

Culture & values

3.2

Work/Life balance

3.1

Senior management

3.1

Career opportunities

Western Union has an employee rating of 3.4 out of 5 stars, based on 2,935 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Western Union employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

2.0

Oct 27, 2023

Not employee friendly

Accounting manager

Recommend

CEO approval

Business Outlook

Pros

Well known company. Offer tuition reimbursement.

Cons

Budget cuts have taken away almost all benefits and perks. They are forcing employees to come into the office at least 3 days per week, even when sick, snowstorm, or on vacation. If you miss a day you have to make it up or you will be docked pay and/or bonus. Company is short staffed with little effort to backfill positions.

Western Union Response

Thank you for leaving a review. We know the changes our organization is going through have led to some difficult decisions, and we support each employee during this time. Our hybrid work model allows us to successfully deliver on our Evolve 2025 strategy. Coming to the office improves our ability to work together to resolve issues, innovate, and deliver—this means fewer email chains and more real-time interactions. Should you wish to discuss anything further, we recommend you speak directly with your manager or share your thoughts through our Western Union Listens survey.

1.0

Aug 29, 2023

Avoid if your not into cliques

Compliance analyst

Recommend

CEO approval

Business Outlook

Pros

I do not have any pros for this job.

Cons

Avoid if your not into cliques

3.0

Aug 23, 2023

SO-SO These Days

Communications

Recommend

CEO approval

Business Outlook

Pros

Good salary, benefits. Decent hybrid work environment.

Cons

Management isn't terribly interested in our function. They make a big deal out of values like transparency and empowering their employees but we see very little of that. Still not a bad place to work... just not great.

Western Union Response

Thank you for leaving a review. We love the pros you mentioned, as these affirm how we strive to provide excellent benefits and want all employees to have a fulfilling career here. We are disappointed to read your comments regarding management. Our management teams are dedicated to transforming our company for the benefit of everyone, customers, and employees alike. We also encourage you to share your thoughts with your manager or through our quarterly Western Union Listens survey.

Viewing 289 - 291 of 2,935 Reviews

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