Best Buy Advanced Repair Agent interview questions

Asks a lot of situational questions about problem solving and customer service issues. Its some pretty general questions not difficult at all. It just seems they are looking for the most impressive candidate that can handle issues just like a manager should.

We started with a phone interview, prior to being scheduled an interview with the Geek Squad manager. I was pleased with the ease of the process, and we stuck to the meat and potatoes, so to speak. Related exp. and customer service exp. After these simple questions, the rep I spoke with put me in a time slot for a face to face before hire.