Booking.com Customer Service Executive interview questions

I had 3 interviews: 1. By phone 2. Grupal interview with an English and Spanish test, a game in group, a role play 3. 1 to 1 interview with a recruiter

You get a full tour of the building and everyone you interact with is very positive. You'll take a computer test to make sure you can read and comprehend. You interview with two people and most questions begin with "Tell me about a time when..." Make sure to have examples of success and failure, as they really value knowing about how you pick yourself back up.