Booking.com Customer Service Executive interview questions

Overall a very good experience! The interviewers were very friendly and relaxed!We were a group of ten people! We did an English and a second language test(the people who didn't pass the tests left at this point) , then company goals and advantages presentation and role play and at the end personal interview!

After submitting the web application, first contact by email to schedule a phone interview which will consist in judging your level in English (15-20min) Then, invitation to a 3 hours group assessment in the Tourcoing offices (9h30-13) : - Company Presentation - Writing test in both languages you are applying for : Answer to a typical email you might receive, while working as a CSE - Group activity : Work situation simulation, while a HR rep is observing and taking notes. - 1-1 interview Pretty quick answer, within 1 week