Booking.com Customer Service Executive interview questions

I got call from china and they said will do phone screening interview tomorrow and if I pass that, then I will go for face to face interview on the next day. Phone screening is just as normal interview and they asked few questions about my working experience and ROL. And after this 20-25 min conversation, she said I'm chosen for next round of interview from their office in MBFC. The next day afternoon, I went to MBFC for interview, they did short presentation about themselves and did english test and korean test which I have applied for. Basically it was similar with the test that I have done when I submit my resume. Then only who passed this language test was asked to go for role-play in the language that applied for. It was pretty much similar with your job game that what you had during submission of resume. After that I had interview with recruiter and 2 Managers about my experience, the reason they have to hire me, why I want to join their team and so on. Overall, all of them were nice and helpful. 2 Days later, I got offer from them.