Booking.com Customer Service Executive interview questions

I applied on the official website, passed through 3 interviews. First email interview, then a phone call, then 2 test by email and phone ( translate and answer to a client/ situation). The recruiter was really kind and made me feel confident about getting the job, with a really positive attitude.

Very relaxed and informal interview. The recruiter seemed very eager to bring people into the next training session being held. Recruiter communicated that the HR Dept was very helpful and that tuition reimbursement and flexibility around my Monday P.M. classes would not be problematic, turned out neither of these proved true, no shift flexibility, and no tuition reimbursement for Prof Development courses available.