I sent my resume to a former colleague that left for CapOne when I started actively looking for a new opportunity. He forwarded my resume directly to HR and they contacted me with a position for which they thought I’d be a good fit.
The entire process went relatively quickly but CapOne’s interview is by far the hardest I’ve encountered in my 14-year career. The basic steps were:
1. Intro call with the recruiter to go over my resume, he also sent me a job description for me to review and for us to discuss.
2. I had to take an online assessment that consisted of 3 main parts: culture fit/behavioral questions (felt like a personality test), verbal reasoning, and numerical reasoning. Passing this assessment is required to move forward. Note: if the recruiter is good, he will provide you with links to take practice assessments - take advantage of these.
3. Phone interview with the hiring manager to go over the role some more, confirm that I’m interested, and determine if the hiring manager is interested in setting up an in-person interview (I think based on culture fit + skillsets).
4. In-person interview. Met with 5 people total, 1:1 each. It lasted about 3.5-4 hours but time flew by. Again, 3 main components: 1 job fit interview (making sure you possess the skills required for the job), 2 behavioral interviews (open ended questions where they ask you to describe specific examples of certain challenges faced, they want to know how you’ve handled things in the past), and 1 case interview. The case interview is what made me the most nervous, but my recruiter did an exceptional job of making sure I was prepared. The person conducting the case interview was also very personable and helpful while I worked through the case. The purpose of the case interview is not just to see how you think through problems and whether you arrive at the correct answer, but they’re also looking at how you conduct yourself under pressure, the types of questions you ask, etc. What helped me was to think out loud while I was writing through the problem, if I got stuck, the interviewer would step in to help me through it. The case questions will be specific to the job you’re applying for (i.e. leadership will get more business-focused cases while software engineers will get a more technical case to solve). The last interview was a casual lunch with the hiring manager during which we talked about CapOne’s culture and strategic goals.
5. Received offer same day. Apparently only 13% of candidates pass the final interview according to the recruiter.
6. Background check and fingerprinting. I had to go to headquarters for fingerprinting and was cleared for work the following day. I have friends who said theirs took as long as 8 days or longer so YMMV.