Concentrix Customer Service Representative Customer Service Representative interview questions

Firstly he asked me about myself, then asked how will i handle angry customer then he asked me that what phrase will i use if a customer want a refund but he is only eligible for replacement.

Apply to the website and then wait till you get a reply by email considering your rejection or if there will be an interview round. There’s also an open day where you can go to the site and hand them out your CV and be interviewed immediately.