Concentrix Customer Service Representative Customer Service Representative interview questions

There was an online test that gave a few situations and asked how I would react during those and a few general aptitude questions. There were some prerecorded questions that I had to answer next

Pretty basic interview process. Questions concerning previous experience and education. Questions as to what you can bring to the position and where you see yourself progressing. They call you up, you go in and have a short sit down with a hiring manager, they ask basic questions, you give basic answers, then they either make you an offer or not. Its not that difficult