Concentrix Customer Service Representative Customer Service Representative interview questions

The interview process is composed of Assessment, (SVAR) initial interview, and a final interview. The SVAR test is an automated English language assessment tool that evaluates a candidate's speaking, listening, writing, and comprehension skills. Initial Interview: It is more on profiling, all about your resume, previous work if any account of choice that is availble. Final interview: depends the account you've been endorsed to, they asked simple question , tell me about yourself, your experiences. STAR interview question type, you will share screen to test your computer skills and do mock call.

The interview was easy. We had a typical initial interview, they asked me to draw a map from my house to the workplace, then proceed to file an information sheet through PC, typing test lastly I had a Final Interview and JO.