Fidelity Investments Financial Customer Associate interview questions

Extremely frustrating to go through a month long hiring process just to receive a 30 second phone call to rescind their offer. I was very upfront about my medical conditions with two separate interviewers; both assured me I was good to proceed. I passed their background investigation, GOT THE JOB, left my job early to in order to get finger printed as well as drug tested within their 3 day required time frame, filled out my new hire packet, was assigned an employee ID, they had contacted my current employer to verify information I had provided… a lot of time invested in this hiring process. Received an email from them asking me to contact their contracted drug screener who confirmed what I had already disclosed to them, then received a follow up call from Fidelity that my offer has been rescinded and to try again in six months. If I felt like contesting their decision, I can spend another 45 minutes waiting to speak to someone and schedule a $250 drug test and try again. Why on Earth would you keep processing the candidate after they disclose their medical history and medications when you know they won’t pass? WHY? I have valid government issued medical card. The entire process was drawn out, and frankly, I’m incredibly disappointed in Fidelity for pulling this. I went from being excited for this new career patch to crushed, embarrassed, dejected and humiliated.

It went pretty smoothly. The first step was doing a digital interview, the next was a phone interview, and the last step is an interview with manager. I knew in the next couple of hours after the manager interview that I was hired. The recruiter called back and gave me the good news. They use the STAR method so be prepared with awnsers.