I applied online. The process took 3 weeks. I interviewed at Fidelity Investments (Durham, NC) in Oct 2015
Interview
Applied for the position online, with a resume and cover letter. Had an interview on the phone (my interviewer missed the first one so we had to reschedule). I then went to the site for an in-person interview with 2 managers after getting a tour of the site with a director. They called me and let me know I got the position and had to give a verbal acceptance. Drug test and finer print test at that point.
Interview questions [1]
Question 1
Tell me about a time you had an upset customer, and what did you do in response?
Describe a time when you were given a task that you did not like, and what did you do to get it accomplished.
A lot of name a time when...
I applied online. The process took 2 months. I interviewed at Fidelity Investments in May 2016
Interview
Phone interview: they asked a few ice breaker questions going over resume and getting further detail on work history and responsibilities. Then they ask 4-5 behavior based questions where they'd prefer candidates to answer using the STAR method. Describe the Situation or Task, provide Actions you took, and the Results.
Interview questions [1]
Question 1
describe a time where you went above and beyond for customer service. what was the outcome?
I applied through a recruiter. The process took 2 weeks. I interviewed at Fidelity Investments (Raleigh, NC) in Mar 2016
Interview
Was not told it would be a group interview. There were about 10 other people there. We were given a tour of the facility, a short presentation about the position, and then had individual interviews with two hiring managers.
Interview questions [1]
Question 1
When was a time when you had to take leadership skills?