a few case questions and questions about qualities and what you would bring to the business. These case studies are based on working at Waitrose and how and what you can do to help customers
First there is an application process online. I had an online interview that only last around 20 minutes where they asked me competency based questions. It was one to one not a group.
Interview questions [1]
Question 1
A time you received best customer service and how you would give good customer servuc
I applied online. The process took 1 week. I interviewed at Waitrose (Northampton, England) in Dec 2017
Interview
Casual meet and greet, wanted to know my availability and gave one scenario based question of how to improve a business. Very informal which reflected the type of job it was.