They asked about personal traits, why customer service, what can you bring to sprint.
Retention Representative Interview Questions
1,363 retention representative interview questions shared by candidates
1. How many phone calls do you make a day? 2. If you had only 3 out of 10 things on your to-do list done by the end of your shift and all of them needed to be finished by days end, what would you do?
What made you apply here?
What was a time when you had to deal with an unhappy customer and how did you handle it?
How you dealt with sale.
Q: When was a time you sold something to someone when they didn't want it?
What are some of your strongest qualities? What types of jobs have you done before and what did you enjoy the most about those jobs? What would be something you may need to improve on? What were some of the things you didn't enjoy about your previous jobs? What type of things do you enjoy to do for fun when you're not at work?
what are some of your strengths
How long have you worked in sales
Describe a situation where you were unable to help a customer the way you would have liked.
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