Amazon CSA - Customer Service Associate reviews

3.6

59% would recommend to a friend

(1,214 total reviews)
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Andrew Jassy

64% approve of CEO

58% positive business outlook

Customer Service Associate (CSA) employees have rated Amazon with 3.6 out of 5 stars, based on 1,214 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
4.0
Nov 15, 2017

Good csa

Recommend
CEO approval
Business Outlook

Pros

Friendly environment Challenging space Also get meal coupons

Cons

Management is a bit loose sometimes

5.0
Nov 14, 2017

CSA

Recommend
CEO approval
Business Outlook

Pros

best place to work. No work pressure

Cons

Food quality for morning shift

4.0
Nov 14, 2017
Recommend
CEO approval
Business Outlook

Pros

The very good nature and prospective of the employer and its one of the best initiative towards the digitization.

Cons

the one down side of the field for me is that i am a technical student and worked as CSA here.

Viewing 1132 - 1134 of 1,214 Reviews

Glassdoor has 251,364 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.