Amazon CSA - Customer Service Associate reviews

3.6

59% would recommend to a friend

(1,214 total reviews)
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Andrew Jassy

64% approve of CEO

58% positive business outlook

Customer Service Associate (CSA) employees have rated Amazon with 3.6 out of 5 stars, based on 1,214 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
5.0
Nov 3, 2017

CSA

Recommend
CEO approval
Business Outlook

Pros

Great place to work and grow.

Cons

Didnot find any Cons as of now.

4.0
Oct 28, 2017

Great!!

Recommend
CEO approval
Business Outlook

Pros

Great work culture, friendly environment you always get help, very fast promotion chances if your performance is up to mark, regular events, best in industry!

Cons

Sometimes you will find that few policies in service needs to be changed. And nothing else I found that problematic....

Viewing 1138 - 1140 of 1,214 Reviews

Glassdoor has 251,364 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.