Amazon CSA - Customer Service Associate reviews

3.6

59% would recommend to a friend

(1,214 total reviews)
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Andrew Jassy

64% approve of CEO

58% positive business outlook

Customer Service Associate (CSA) employees have rated Amazon with 3.6 out of 5 stars, based on 1,214 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Nov 10, 2016

It's okay...

Recommend
CEO approval
Business Outlook

Pros

It's a paycheck Get to work in pajamas Discount is 10% off, up to a $100 benefit.

Cons

Benefits are a joke No free Prime Customers are terrible

2.0
Nov 4, 2016
Recommend
CEO approval
Business Outlook

Pros

It's a job to get back into the workforce

Cons

Not a place I'd consider long term employment at Training is unusually fast paced They throw you on the phone lines without any chance to do any stimulations

4.0
Oct 14, 2016

Amazon

Recommend
CEO approval
Business Outlook

Pros

Work Culture is really great and so is Career Growth

Cons

Perks and Timings Too much performance oriented

Viewing 1171 - 1173 of 1,214 Reviews

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