Amazon CSA - Customer Service Associate reviews

3.6

59% would recommend to a friend

(1,214 total reviews)
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Andrew Jassy

64% approve of CEO

58% positive business outlook

Customer Service Associate (CSA) employees have rated Amazon with 3.6 out of 5 stars, based on 1,214 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by Customer Service Associate (CSA) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jul 21, 2016

just ok

Recommend
CEO approval
Business Outlook

Pros

work from home, 1 hour lunch

Cons

No one to call for help, technical issues often, employee discount is a joke

4.0
Jul 19, 2016

N/A

Recommend
CEO approval
Business Outlook

Pros

Great company, they give you a lot of incentives.

Cons

If you are in the call center department the work enviroment is not as good as you wished

Viewing 1180 - 1182 of 1,214 Reviews

Glassdoor has 251,292 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.